Frequently Asked Questions

Where is ELEVATE™ located?

ELEVATE™ proudly operates around the world, with offices in London, Hong Kong, Melbourne & Auckland!

What countries do we ship to?

Today, we ship to Australia, New Zealand & the UK. 

We are working on further international shipping operations soon.

Are our products registered with the Therapeutic Goods Administration (TGA)?

Currently, the TGA does not recognise most longevity enhancing supplements on the ARTG registry. However, we operate in compliance with the TGA’s current regulatory requirements.

We also proactively work with the TGA to monitor the evolving research that will impact their decisions in recognising our products as a complimentary medicine or therapeutic in the near future.

For more information, visit https://www.tga.gov.au/.

Where are your products formulated?

Our products are formulated locally and manufactured internationally, using only the purest ingredients and a patented preparation method.

We recognise the importance of local validations and purity testing via an Australian, independent 3rd Party Laboratory. Click here to find out more about our local validation and Australian research partners.

What is NAD+ and its significance?

Nicotinamide Adenine Dinucleotide, commonly known as NAD+ is one of the most important compounds in our body. It is responsible for various critical cell functions, including cell growth, metabolism, DNA repair, and ultimately, survival.

As we age, the natural level of NAD+ in our body declines. This reduction of NAD+ levels is associated with a wide range of ageing signs, including, metabolic disorders, neurodegenerative diseases, sleeping issues, depleted energy and wrinkles or ageing skin, muscle function and recovery and exercise performance.

Super NMNH, Pure NMN and Pure Resveratrol are precursors to NAD+.

To find out more about NAD+, visit our Science page here.

Why not take NAD+ directly?

Direct NAD+ supplementation is inefficient because NAD+ molecules are too large to easily cross cell membranes. In contrast, NMN can easily enter cells and, once inside, is quickly converted to NAD+, making it a more effective way to boost NAD+ levels in the body.

What is Pure NMN?

Nicotinamide Mononucleotide, commonly known as NMN, is a natural molecule found in the human body, which is a derivative of niacin (Vitamin B3). NMN is a precursor to NAD+, meaning it is a fundamental building block that influences the production rate of NAD+. This means that NMN molecules are converted into NAD+ through enzymatic reactions with cells.

To find out more about NMN, click here.

What is Super NMNH?

Dihydronicotinamide Mononucleotide (NMNH) is a reduced form of NMN, which shows clinical promise in supporting a 10X surge in NAD+ levels and a faster, longer lasting and more effective absorption than any other NAD+ booster on the global market. As the novel precursor to NAD+, studies have demonstrated that NMNH is a potentially more potent NAD+ booster than any other NAD+ precursor on the global market.

To find out more about Super NMNH, click here.

What are the potential benefits of using Pure NMN and Super NMNH as a supplement?

As a supplement, Pure NMN and Super NMNH boost NAD+ levels within your body. Scientific clinical studies have proven a myriad of benefits such as:

  • Increased energy
  • Longevity
  • Improved skin health and appearance
  • DNA restoration
  • Improved exercise performance
  • Stress resistance
  • Improved sleep
  • Increased focus
  • Improved cognitive health
  • Improved cardiovascular health
  • Improved metabolism
  • Improved weight management

What is the difference between Super NMNH and Pure NMN?

Pure NMN and Super NMNH both belong to the house of NAD+ boosting precursors, that support replenishing NAD+ levels in the body.

While both Pure NMN and Super NMNH increase NAD+ levels, Super NMNH shows clinical promise in supporting a 10X surge in NAD+ levels and a faster, longer lasting and more effective absorption than any other NAD+ booster on the global market. In other words, Super NMNH is potentially more potent than Pure NMN, and thus more effective.

Clinical studies are currently being conducted on a larger scale, to validate Super NMNH’s efficacy against a wide range of health-related benefits including cardioprotection, neuroprotection and liver protection.

Whilst Super NMNH does not have as much data available as Pure NMN, the full extent of Super NMNH’s potential and additional clinical verification of these claims is being investigated through ongoing, extensive clinical studies. You can view the Human Clinical Studies here. To be notified of the latest peer-reviewed publications, please click here to join our mailing list.

How long until I start to see and feel results of Pure NMN and Super NMNH?

What is the purity of your products?

Our products all contain pure ingredients, and each batch is independently validated. To find out more, view our 3rd Party Validation here.

How does our subscription work?

Our subscription model aims to provide convenience for our customers and ensures you are never out of product! What’s more is that our subscriptions offer 20% discounted rates.

The subscription is a recurring order which automatically processes each month.

When you commit to a subscription, you will be prompted to create an account, which is connected to a payment method for monthly recurring payments. This account enables you to manage your subscription. All subscriptions offer the ability to cancel or pause at any time under the ‘Manage Subscription’ tab.

Each month, your recurring payment will be processed and following this, your products will be shipped.

What is your returns policy?

Due to the nature of our supplements and products, we are unable to issue refunds for change of mind.

We have a Satisfaction Guarantee because we are so confident that you will love our products. See Terms and Conditions here.

Why choose the ELEVATE™ NAD+ boosting range of longevity supplements?

  1. We guarantee quality products, ensuring you receive the most potent and purest formulations, backed by science and regular third-party testing.
  2. Our capsules undergo a patented preparation method for ultimate absorption and are prepared with pure, pharmaceutical-grade NMN and NMNH.
  3. Pure NMN and Super NMNH have shown great promise in the prevention of illness and chronic diseases, and we truly believe in the preventative health impacts our products provide.
  4. Supplementation with NAD+ precursors such as Pure NMN and Super NMNH may represent a new therapeutic opportunity for aging and its associated disorders, particularly neurodegenerative diseases. To find out more, visit our Science page here.